Being able to successfully have a difficult conversation is a necessary skill in today’s workplace. With the right techniques and preparation, you’ll be able to approach a conversation on any topic, no matter how challenging, with confidence and ease. This session covers key ways to make those conversations both productive and as painless as possible.

It’s time to make your voice heard in the workplace. This presentation is full of practical tips and advice to ensure that you can speak up with confidence in any situation. Key points covered include how to communicate clearly and succinctly, how to speak up, ways to build confidence, how to use body language and other nonverbal cues, as well as best practices for both virtual and in-person meetings.

As a leader, one of the most critical skills you need to develop is the ability to adapt your communication style based on situational needs. When you’re able to use the right communication tools, you’re able to help your team reach peak performance. There’s nothing more powerful than communicating in a way that truly resonates with your employees. This session will cover the six key communication styles that every leader should have in their toolbox.

Learn best practices in delivering various forms of feedback including performance discussions, constructive criticism, and praise. Participants will be given framework and tools to enable them to give and receive any type of feedback both effectively and efficiently.